Push Voice is a service
Push Voice is a service that enables functionality normally associated with PBX-based phone systems for cellular phones or other mobile handsets. This capacity helps to integrate mobile handsets with corporate communications systems.
Added functions may include:
call monitoring
multiple voice mail message types and handling
speed dialing, possibly with access to a shared, organizational phone directory
call flows
conferencing
rich voice mail communications
unified communications, enabling (for example) voice capability for email
direct dial into corporate call centers
tracking for cost monitoring, audit and compliance records
immediate use of company extensions and phone numbers
use of leased lines and negotiated calling rates.
According to Jack Gold, founder of J.Gold Associates, a Northborough, Mass.-based research and advisory firm, roughly 75% of enterprise workers are mobile at least 25% of the time. “Most communications in business today are still via phone, especially with a mobile device,” Gold said.
